Asylum Seeker Hub

Resources for professionals

London Borough of Hounslow's Refugee and Asylum Seeker Service Team were set up to support new arrivals under Homes for Ukraine Scheme and people seeking asylum in contingency hotels and dispersal accommodation.

Please complete this form to notify us of any concerns about an individual or family, or where support is required. https://forms.office.com/e/NSDXKFwsGe

We can:

  • Signpost to relevant organisations
  • Support with relocation requests
  • Escalate any ongoing concerns/referrals (Migrant help, Clearsprings, Safeguarding, Education, Employment, Mental Health)


We can't:

  • Provide Immigration/legal advice
  • Provide housing advice
  • Provide financial support
  • Provide travel costs


Details of our face to face drop in:
Hounslow House, Mondays: 10am - 12pm
Feltham Assembly Hall, Tuesday: 2pm - 4pm

Contact details of our team:
Email: asylumandrefugees@hounslow.gov.uk
Phone line (9am - 5pm, Monday - Friday): 0208 583 2100


*Please note we are not an emergency or statutory service.

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