Pest control and welfare

Pest control

We regret that fromThursday 5 December 2024, we will not be able to take new paid-for bookings for pest control from residents and businesses.

This is due to a staffing shortage that is currently being addressed and we hope to be able to reinstate these services as soon as we can. We apologise for any inconvenience caused. 
 

There are three main areas of activity:

  • residential services: dealing with pests in residents’ own homes and gardens
  • enforcement services: dealing with pests reported at premises other than your own
  • commercial services: pest control and pest protection services available to businesses within the London Borough of Hounslow.

Pests we do treat

We deal with a wide range of pest species including

  • rats
  • mice
  • squirrels
  • fleas
  • cockroaches
  • bedbugs
  • pharaoh ants
  • garden ants
  • wasps.
  • Pigeons in roof spaces etc.

We can also install bird proofing systems such as nets and spikes etc. These are subject to estimate and are not available at a fixed rate.

Pests we do not treat:

  • foxes
  • wood boring insects
  • bees.

Charges

For all fixed-rate services payment is required in advance. Cash or cheque is no longer accepted, we only accept card payments. Payments must be made at over the phone at the point of booking

Pest Control Services are non-statutory and do not have to be provided by the Local Authority. The service must now cover the full costs of provision and, as a result, we can no longer offer concessionary rates for householders in receipt of certain benefits.

Charges listed here

Contact

Please note that we cannot take bookings and payments by email.

Telephone: 020 8583 2000 to make a booking. Other enquiries can be made by email to pestcontrol@hounslow.gov.uk

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