Money advice and support
Table showing money advice and support services available in the borough
| Organisations | Contact details | Location | More information |
| Short term advance payments (DWP) |
Income support, ESA or JSA: 0345 608 8545 Carer’s Allowance: 0345 608 4321;Pension Credit or State Pension: 0345 606 0265 |
National |
You can apply if you’ve recently applied for: Jobseeker’s Allowance (JSA)/Income Support/Employment and Support Allowance (ESA) Carer’s Allowance. |
| Hounslow Council Benefits |
Hounslow House |
Borough wide |
Various support and information on benefits, debt, money management. Online benefits calculator. |
| National Debt |
0808 808 4000 |
National |
The helpline that provides free confidential and independent advice on how to deal with debt problems. |
| My Money Steps |
0808 808 4000 |
National |
Free and easy to use online debt advice service (charity) from National Debtline. It will give you a personalised action plan to manage your debts and help get rid of the stress that goes with them. |
| HM Government Pension Service |
0800 731 7898 |
National |
The pension service provides a wide range of information about the state pension, pension credits, winter fuel payments and related benefits. |
|
HM Government Benefits Winter Fuel Payment |
03459 15 15 15 |
National |
You’ll qualify for Winter Fuel Payment if you were born on or before 5 May 1953 (for winter 2016 to 2017 - this date changes every year). |
| StepChange Debt solutions |
0800 138 1111 |
National |
Debt management plan (DMP); Individual voluntary arrangement (IVA); Debt relief order (DRO); Bankruptcy; Equity release; Mortgages |
| Thames Bank Credit Union |
0208 756 3865 Monday – Friday, 8 – 4 (closed after 12 noon on Wednesdays |
Borough wide |
Source of affordable credit, without the need for personal guarantees; friendly and personal customer service of the highest standard. |
The Money Advice Service |
Online | National | Free and impartial money advice |
