Council leaseholders, freeholders and shared owners

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Pay your service charge or ground rent

Update your contact details

Our service standard

First-tier Tribunal application

About our First-tier Tribunal application for the right to bulk purchase energy for leasehold properties without consultation.

Read about the First-tier Tribunal application

Your rights and responsibilities

Understand your rights and responsibilities as a leaseholder of a council property.

Service charges and ground rent

What your service charge covers, how we calculate it and how and when you pay.

Repairs

Find out who is responsible for making repairs to your leasehold property.

Major works

How we decide upon and arrange major works to council blocks and your options for paying for them.

Request a management pack

How to request a management pack from us if you are selling or remortgaging your property.

Subletting your property

About subletting your leasehold property and informing us about it.

Making alterations to your home

Find out about getting consent from us to make alterations to the structure or installations in your home.

Extending your lease

About your rights to extend your lease and the process for doing so.

Applying for freehold

How leaseholders can get together and apply for a property freehold through collective enfranchisement.

Fire safety

About staying safe in your home and what we do to keep council buildings safe.

Buildings insurance

Information about the buildings insurance policy we provide to leaseholders and is paid for in your service charge.

Apply for a door fob

Apply for an additional or replacement door fob for your leasehold property.

Rent a garage

How to apply to rent a council garage.