Why am I being charged the second or third permit rate when I should be charged the first?
The permit system the council uses automatically calculates what price to charge you based on the number of existing live permits for the property. If you’ve recently moved in it may be that the previous residents left without returning their permits, or if your permit has lapsed it could be that other permit holders in the household are now benefiting from being the first permit holder.
If you believe you are being charged the wrong rate please email: hounslow.permits@nsl.co.uk explaining why you believe this, and include any supporting evidence you would like the team to consider.
