Following the death of a tenant a termination form can only be accepted from the following people:
- A person named as executor in the will. A solicitor would need to confirm this status. This can be accepted immediately following the death. Please supply a copy of the death certificate.
- A person entitled to the tenancy as a beneficiary under a will. Termination can only be accepted once the executor has obtained probate and vested the tenancy in the beneficiary and this is confirmed by a solicitor.
- A person who obtains a grant of letters of administration as a next of kin. Termination can only be accepted once this has been granted and confirmed by a solicitor.
Please be aware that where points 2 and 3 apply above or where none of the above apply it is standard practice for Hounslow Housing to serve a Notice to Quit (NTQ) on the property and the public trustee to formally end the tenancy.
As set out in the tenancy agreement you need to give 4 weeks’ notice. The termination date should be the first Monday after the 4 week notice period.
Let us know if there is any garage agreement in place which also needs to be terminated.
All keys and fobs must be returned by 12 noon on the termination Monday.
The property should be returned in a good condition. Please remove all items from the property. If any items deemed to be of value are left in the property, they will be stored for a period of 31 days. Where applicable we will charge the estate for the cost of removal, storage and disposal.
Where there is damage to the property, or any clearance required the costs will be recharged to the estate.
Please ensure that the rent is paid in full to the date of termination and that any arrears are cleared. The estate will remain liable for any arrears left unpaid.
If the tenant was claiming Universal Credit, please contact the DWP to inform them on 0800 328 5644.