Substation fire and related power cuts and travel disruption.
Published: Friday, 21st March 2025
The London Fire Brigade (LFB) responded to a fire at an electrical substation on Nestles Avenue in Hayes, Thursday, 20 March into Friday 21 March. The fire is now under control and there are no reports of any injuries.
Due to a significant amount of smoke,150 people were evacuated from their homes, although none of these homes were in Hounslow. Hillingdon Council is supporting those who need help.
There were power outages overnight, 20 March, with some power loss persisting into the day, 21 March. However, we understand that power has since been returned to all affected. Although anyone with ongoing problems can call 105, for help with this.
People traveling locally, within the affected area, can check TfL’s website before they set off and Heathrow Airport is keeping its website updated.
Updates from other organisations include:
- Scottish and Southern Electricity Network are posting updates about the power outage to their X account.
- The Met Police hs posted to their X account about their investigation.
- The London Fire Brigade is also posting updates to their website.
- UKHSA has been on site to test air quality, due to the smoke, and has confirmed that any air pollutants are low risk.
- The M4 is closed between junction three and four and the Terminal Four spur roads are also closed.
- Hillingdon Council is leading on support for their residents and have published an update on their website.
We are helping to manage any impact locally and working closely with Hillingdon Council.
Residents who’ve been affected by the fire can call our switchboard 020 8583 2000.
