Online and telephone payments will be unavailable on Tuesday 25 February
Essential maintenance will be undertaken on the payment system on Tuesday 25 February 2025. The online and telephone payments will be unavailable all day. Normal service will resume on Wednesday 26 February.
We apologise for any inconvenience and thank you for your patience.
Information about which browsers can you use for when paying online to LB Hounslow
Business and Licensing
Council tax and benefits
- Pay your council tax online - 7 digit account number
- Pay your council tax online - 10 digit account number
- Pay back your benefit overpayment
Housing – rent, tenants and landlords
- Pay your rent - 14 digit account number
- Pay your rent - swipe card
- Pay your leaseholder service charges
Recycling and waste
Parking and other fines (enforcement)
- Pay for your fixed penalty notice for fly-tipping
- Pay your PCN (Penalty Charge Notice)
- Pay for your fixed penalty notice for noise
Planning and building
Contact us
Please note that our telephone lines can get very busy at peak times.
Our opening hours:
- Monday to Thursday 9am - 5pm
- Friday : 9am - 4.45pm
Environment, Street services and Planning - 020 8583 5555
Parking - 020 8583 2000 (This is an automated payment service, Note all appeals against tickets must be made online. We do not discuss parking tickets by telephone)
Housing & Council Tax Benefit, Council Tax - 020 8583 4242
Business Rates - 020 8583 5708
Housing Repairs & Tenancy issues including emergency repairs - 020 8583 4000
All other enquiries - 020 8583 2000
