Pay for a council service

Information about which browsers can you use for when paying online to LB Hounslow 

Business and Licensing

• Pay your business rates
• Pay local land charges
• Pay your council invoice - 10 digit invoice number

Council tax and benefits

• Pay your council tax online - 7 digit account number
• Pay your council tax online - 10 digit account number
• Pay back your benefit overpayment

Housing – rent, tenants and landlords

• Pay your rent - 14 digit account number
• Pay your rent - swipe card
• Pay your leaseholder service charges

Recycling and waste

• Sign up to the Garden Waste Service 
• Pay your SWS (Special Waste Services) fixed penalty notice

Parking and other fines (enforcement)

• Pay for your fixed penalty notice for fly-tipping
• Pay your PCN (Penalty Charge Notice)
• Pay for your fixed penalty notice for noise

Planning and building

• Pay your street naming and numbering fees
• Pay your building control fees
• Pay your planning fees

Contact us

Please note that our telephone lines can get very busy at peak times.

Our opening hours:

• Monday to Thursday 9am - 5pm
• Friday : 9am - 4.45pm

Environment, Street services and Planning - 020 8583 5555

Parking - 020 8583 2000 (This is an automated payment service, Note all appeals against tickets must be made online. We do not discuss parking tickets by telephone)

Housing & Council Tax Benefit, Council Tax  - 020 8583 4242

Business Rates - 020 8583 5708

Housing Repairs & Tenancy issues including emergency repairs - 020 8583 4000

All other enquiries - 020 8583 2000